The methods of payment are in particular the following:
Cash on delivery– If you have selected the cash on delivery as your payment method, then you will have to pay your entire order, including shipping, cash on delivery fees and taxes, upon delivery of the product by the carrier of our choice.
Bank Transaction-Deposit / Transfer via E-Banking – If you have chosen this form of payment, then you will have to pay your entire order within the day including shipping, taxes, and bank charges in a bank account of our company, place your order code to begin processing your order request and committing the products.
Viva payments (will be transferred to the secure environment of Vivapayments) Accepted cards are Visa, MasterCard, Maestro, AmericanExpress, Diners.
Accepted cards are those that appear as an option in the online ordering system. In the order form you will need to fill in the required credit card details, which you are entitled to, for which you are solely responsible for the correct recording and the truth of the credit card. Third-party credit card is not allowed. The charge will be made after checking this validity, credentials and balance availability to cover the value of your order.
If this transaction is rejected by Vivapayments then the purchase is not made. The Company does not bear any responsibility in case of unlawful use of credit cards. Transactions made via credit cards are made in a secure encrypted environment of Viva payments , outside the zalu.gr site. If your order can not be completed due to your Viva payments credit card being unsuccessfully charged, you can contact our customer service department to initiate your order with a different payment method.
Once your order has been placed on us, your order will be sent. Transferring money from your account to us usually takes a few minutes.
Once your transaction has been successfully completed, you will receive a confirmation email where you will also be able to see the transaction.
If you have selected “cash on delivery”, you will be charged with additional cash on delivery:
Cash on delivery (charge of extra 2.00 euro when the total amount of the order is under 69.00 euro).
FREE SHIPPING & cash on delivery: This option is only available if your order is over € 69.00 or in a specific promotional action and does not include any delivery charges.
By sending your request to order, an automated message will appear showing the details of the order request we receive, sent to you and the email address you have declared and displaying your order code.
All requests are received by us subject to payment completeness check (where the bank transaction is selected) and availability of the products included in your order request (which is checked after the start of the processing step following your request). At the stage of receiving your request and automatically viewing the content of your order request, your request has not yet been processed by our business.
Our business reserves the right to check your details and not to serve you in the future if there is a repeat of an order cancellation more than twice.
Since the head office is in Greece, all transactions are in Euro and will be charged in Euros.
If your account does not have a cash amount in Euros, the final charge amount will be calculated at the exchange rate of the day your account was charged.
The charges for the shipping costs of the products are yours at the time of purchase.
The company reserves the right to change prices without further notice.
Εach order includes VAT 24% and is included in every transaction that takes place in Greece.